Terms of Service
Last updated: November 8, 2026
Who we are
These Terms govern your use of TidyBG (https://tidybg.com), a software service operated by Rivernet Technology Pte. Ltd., 3 Coleman Street, #03-024 Peninsula Shopping Complex, Singapore 179804 (“we”, “us”). By using the site you agree to these Terms.
The service
TidyBG removes backgrounds from images, makes passport photos and prepares product photos. The tools run in your web browser on your own device. Single-image background removal is free. Some features, such as unlimited bulk processing, marketplace presets and passport photo downloads, require a paid plan or a one-time purchase.
Your images
You keep all rights to the images you process. Because processing happens on your device, we never receive your images. You are responsible for making sure you have the right to edit and use the images you open.
Paid plans and purchases
- Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
- Pro is a subscription billed monthly or yearly in advance. It renews automatically until you cancel. You can cancel at any time; Pro then stays active until the end of the paid period.
- A passport photo purchase unlocks downloads of passport photos for 7 days from payment.
- Purchases are unlocked in the browser where you paid. You can restore them on other devices with the email and order ID from your receipt.
- Prices are shown on the pricing page. Taxes may be added at checkout. We may change prices for future billing periods and will tell you before a change applies to your subscription.
- Refunds are described in our refund policy.
Passport photos
TidyBG sizes and checks passport photos against the official rules we list on each country's page, with the date we verified them. Rules can change and the issuing office makes the final decision. Check the official requirements before you apply. Our passport photo guarantee is described in the refund policy.
Acceptable use
Do not use TidyBG to create content that is illegal, infringes someone else's rights, or is used to deceive or harm others, including forged or altered identity documents. Do not try to disrupt the service or get around paid features by technical means.
No warranty
The tools are provided “as is”. Automatic background removal and photo checks can make mistakes. Check the results before using them, especially for official documents.
Limitation of liability
To the extent permitted by law, we are not liable for any indirect or consequential damages arising from the use of the site, and our total liability is limited to the amount you paid us in the 12 months before the claim.
Governing law
These Terms are governed by the laws of Singapore, without regard to its conflict-of-law rules. Nothing in these Terms limits rights you have under the consumer law of your country.
Changes
We may update these Terms. The date at the top shows the latest version. If a change materially affects a paid plan, we will tell you before it applies.
Contact
hello@tidybg.com, or Rivernet Technology Pte. Ltd., 3 Coleman Street, #03-024 Peninsula Shopping Complex, Singapore 179804.